End-to-end thinking about what the client is doing in a given situation is extremely difficult, especially since oftentimes we can only see a kind of ivory-tower view and become blind to reality. The BeHive team has opened our eyes to a multitude of perspectives on how the customer might think and how we could act on it. This external expert view is imperative during product development! Working with them was extremely helpful!
Working with Behive has re-invigorated our approach – fresh ideas, innovative suggestions and a dynamic team gave us new insights to campaign development. High-quality delivery despite tight deadlines and a campaign tailored to how the receiver thinks and what they respond to. An inspiration to work with!
BeHive approached the topic on which we worked on together in a proactive and innovative way. We will utilize the results of the joint work in the future, as we are maximally satisfied with the work of the team and the results are already proving to be useful for the future. It was a pleasure to work with such a vibrant and bustling team.
Personal assets or information about one's own family circumstances are very sensitive issues for most of our customers. The thought of the future or even one's own death also evoke strong emotions in many customers. BeHive has helped us understand what individual personas think, feel, how they react and what is important to them in certain situations. These insights helped us to make our product even better for our customers. Thanks to the whole team for the great and productive collaboration. I would never have thought to receive so many valuable impulses in such a short time.
BeHive has prepared our staff uniquely to participate in the vaccination process. The information materials had a significant, visible impact from the first day of implementation. One of the basic conditions for calm professionalism is to operate a professionally trained team with a clear task definition. Special thanks for the active participation in the implementation! The patient satisfaction rate was 97%, […] the workers satisfaction rate was 100%, the team immediately came together – BeHive played a big role in that too.
BeHive brought together a skillset and professional background unmatched in Hungary, and it seems unique internationally too. It's a refreshingly new and complex attitude towards a better understanding of your customer/patient journey with a strong sense of long-term sustainability and mutual benefits.
To step into the shoes of clients is a difficult task in itself as a Chief Officer - many misconceptions and false beliefs can exist about the ideal customer. With the support of BeHive, we have realized many essential customer preferences which make our business strategy much more accurate and predictable in terms of the market feedback. An external, objective, perspective on our company’s values, identity and services is invaluable, and BeHive offers a detailed, clear view of these aspects.
It was wonderful working with BeHive. They did a brilliant job in understanding the Indian healthcare context and took time to familiarize themselves with the diverse cultures and emergent behaviours. Their hands-on approach of seamless focus group discussions has provided us a much granular perspective of the presenting challenges in the space. As we at HealthSafe try to combat problems of mismanaged healthcare in India, BeHive’s structured suggestions are helping us build a much more sustainable intervention program, rooted in behavioural science. Kudos to the BeHive team!